Air France Rome Office: Complete Guide to the Air France Office in Rome, Italy

Looking for the Air France Rome Office? Discover the location, services, and contact details of the Air France office in Rome, Italy. Get expert help for bookings, cancellations, and more.

Jul 4, 2025 - 11:56
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Air France is one of the world’s leading airlines, offering exceptional service, global connectivity, and customer-focused support. If you're traveling through Italy and need assistance with Air France flights, the Air France Rome Office is the ideal place to go. Whether you’re booking a flight, modifying travel plans, or seeking travel advice, the Air France office in Rome provides all the help you need in one convenient location.

In this comprehensive article, we’ll cover everything you need to know about the Air France office Rome Italy, including its address, contact details, office hours, and the wide range of services it offers to travelers.


Why Visit the Air France Rome Office?

The Air France Rome Office is a full-service center designed to meet the needs of travelers flying to and from Rome, Italy. Whether you're a tourist, business traveler, or local resident, this office provides expert assistance with everything related to your Air France journey.

Key Benefits of Visiting the Air France Office in Rome:

  • Personalized booking support

  • Flight rescheduling and cancellations

  • Baggage assistance and lost & found services

  • Help with special requests (wheelchair access, dietary needs, etc.)

  • Travel information and visa guidance

  • Frequent flyer program support (Flying Blue)

The knowledgeable staff at the Air France office Rome Italy are trained to provide multilingual assistance and tailor-made solutions, ensuring a smooth and stress-free experience.


Location and Contact Information

The Air France Rome Office is located in the heart of Rome, making it accessible by public transport, taxi, or car. Here are the current details you need:

  • Office Name: Air France Rome Office

  • Address: Via Barberini 47, 00187 Rome, Italy

  • Telephone Number: +39 06 9763 4570

  • Email Address: rome.reservations@airfrance.fr

  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (Closed on weekends and public holidays)

If you need help with your flight booking or travel documents, calling ahead to schedule an appointment is recommended.


Services Offered at the Air France Office in Rome, Italy

The Air France office in Rome is equipped to handle a wide range of passenger needs. Here are the most common services provided:

1. Flight Booking and Reservation Support

Need to book a last-minute ticket? The staff at the Air France Rome office can help you find the best fares, class options (Economy, Premium Economy, Business), and even suggest flexible dates to suit your travel needs.

2. Ticket Cancellations and Refunds

Unforeseen plans can lead to cancellations. At the Air France office in Rome, you can initiate cancellations, reschedule your journey, or apply for ticket refunds directly with the customer care team.

3. Baggage Assistance

If your baggage is delayed, damaged, or lost, the Air France Rome Office staff can guide you through the claim process. They’ll also help you understand baggage allowances and excess fees based on your ticket type.

4. Flight Changes and Upgrades

Changed your mind about your flight timing or want to upgrade to Business Class? The Air France office Rome Italy can make these changes seamlessly and inform you about the applicable charges.

5. Special Requests and Accessibility

Passengers with reduced mobility, medical needs, or dietary restrictions can get assistance arranging special accommodations in advance. Simply visit or contact the office for support with your requests.

6. Flying Blue Program Support

If you’re a member of Air France-KLM’s loyalty program, Flying Blue, the Rome office can assist with account-related inquiries, miles redemption, membership tier upgrades, and more.


Directions to the Air France Office in Rome

Located on Via Barberini, the office is easily reachable from central landmarks such as the Spanish Steps or Roma Termini train station.

By Metro:

Take Metro Line A and exit at Barberini Station. The office is just a 2-minute walk from the station exit.

By Bus:

Numerous city buses stop at Barberini Square. Check with ATAC, Rome’s public transport company, for schedules.

By Car:

Paid parking is available nearby, although Rome’s ZTL (limited traffic zones) restrictions apply, especially during peak hours.


Alternatives to Visiting the Rome Office in Person

Can’t make it to the Air France Rome Office in person? No problem. Air France offers a variety of digital and phone-based services:

  • Official Website: www.airfrance.it – for online check-in, ticket management, and travel updates

  • Mobile App: Available on iOS and Android for on-the-go services

  • Customer Service: Call center support is available for flight-related queries 24/7


Tips When Visiting the Air France Office in Rome

  • Carry Identification: Always bring a government-issued ID or passport when seeking flight services.

  • Know Your Ticket Details: Having your booking reference or e-ticket number helps speed up the process.

  • Visit During Off-Peak Hours: For faster service, avoid the lunch rush and visit early morning or mid-afternoon.

  • Be Polite and Patient: Italian offices sometimes operate at a relaxed pace—being courteous goes a long way!


About Air France in Italy

Air France has a strong presence in Italy, with regular flights connecting major Italian cities like Rome, Milan, Venice, and Florence to Paris-Charles de Gaulle and other global destinations. Rome is a key market for Air France, and the Air France office in Rome reflects the airline’s commitment to providing world-class customer service.

With daily departures, competitive fares, and modern aircraft, Air France is a preferred choice for travelers flying between Italy and the rest of the world.


Conclusion

The Air France Rome Office plays a vital role in assisting travelers with their journey. Whether you're booking a flight, seeking information, or need post-travel support, the office is a reliable point of contact for all Air France services in Italy. With its central location, professional staff, and comprehensive offerings, the Air France office Rome Italy ensures that your travel experience remains smooth and worry-free.

So the next time you’re in Rome and need airline assistance, you know exactly where to go!


Frequently Asked Questions (FAQs)

Q1: Where is the Air France office located in Rome?
A: The Air France Rome Office is located at Via Barberini 47, 00187 Rome, Italy.

Q2: What are the operating hours of the Air France office in Rome?
A: The office is open Monday through Friday, from 9:00 AM to 5:00 PM. It is closed on weekends and public holidays.

Q3: Can I reschedule my flight at the Rome office?
A: Yes, the staff can help you modify or cancel your booking and assist with applicable fees or refunds.

Q4: Is assistance available for passengers with disabilities?
A: Absolutely. The Air France office in Rome offers support for special needs, including mobility and medical services.

Q5: Can I claim lost baggage through the Rome office?
A: Yes, the Rome office can assist you in filing and tracking baggage claims for lost or delayed luggage.